FAQ's
We're here to help
HOW DO I BOOK A CONSULTATION?
You can book a consultation via our website under the booking tab. Alternatively, you can email us under the contact tab. If it is your first visit to the fit studio please use the booking service for new clients. We like to allow extra time for new clients as your first fitting may take longer than a returning client. We charge £15 per consultation, redeemable against any purchases made on the day.
WHAT TO EXPECT AT YOUR FIRST APPOINTMENT?
At your first consultation we will have a brief chat about your desired fit, style and shape. We will then try a few styles and shapes on to show you how different your bust can look in a range of different styles of bras.
Size matters, but style and colour also play a huge part in how comfortable and confident you will feel in your underwear. We will talk you through the importance of well fitted underwear and that all important self-care.
HOW CAN I PURCHASE FROM SAVOIR LINGERIE?
You can purchase via our website or during your consultation at the studio.
WHAT IS YOUR REFUND POLICY?
Our standard return policy is 28 days for an exchange or credit note only. On the rare occasion that your item is faulty then we will raise an issue with the supplier on your behalf. Due to hygiene reasons all briefs are exempt from our returns policy. This does not affect your statutory rights.